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Contact

Talk to a person.

Questions about applying, your contract, payments or supplying kekes? Reach us in English, Pidgin or Igbo.

A KekeVest support agent with a headset, smiling

Complaints

How to make a complaint

  1. 1

    Email support@kekevest.com, call us or tell staff at the office. Include your application or contract reference if you have one.

  2. 2

    We log your complaint and give you a complaint reference.

  3. 3

    We acknowledge every complaint within 1 business day and aim to resolve it within 10 business days.

  4. 4

    If you're not happy with our answer, you can ask for it to be reviewed by a senior manager.

We never ask you to pay cash to a member of staff. If anyone does, report it to support@kekevest.com.